Top 5 Features of Salesforce Experience Cloud in Summer’21 Release #BeReleaseReady
1. Build Your Own (LWR) Is Available to All
The Build Your Own (LWR) template is now available in all supported editions without purchasing Salesforce CMS. Previously, the template was available in Developer Edition or when you purchased Salesforce CMS in Enterprise, Performance, and Unlimited editions.
Where: This change applies to Lightning Experience and Salesforce Classic. The template is available in Enterprise, Performance, Unlimited, and Developer editions.
Why: Use this customizable template, powered by the new Lightning Web Runtime (LWR), to develop blazing fast digital experiences, such as websites, microsites, and portals.
2. Grant Unauthenticated Guest Users Access to Records Owned by High-Volume Users
Choose whether to include records owned by the high-volume community or site users when you create guest user sharing rules. By default, guest user sharing rules include only records that match the rule’s criteria and are owned by authenticated users, guest users, and queues. Because of security improvements in Experience Cloud sites, this setting is the only way to grant guest users access to records owned by high-volume users.
Where: This change applies to all Aura, LWR, and Visualforce sites accessed through Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions.
Who: This option is available only if you have high-volume users. High-volume users include the External Apps, Customer Community, High Volume Customer Portal, and Authenticated Website license types.
How: From Setup, in the Quick Find box, enter Sharing Settings, and then select Sharing Settings. In the Sharing Rules related list for the object, click New and select the Guest user access, based on criteria rule type. After you specify the criteria, to share records owned by high-volume users, select Include records owned by high-volume users.
This option is available only for guest user sharing rules, not for owner-based or criteria-based sharing rules. You can’t edit this checkbox after the sharing rule is created.
3. Create, Edit, and Delete Tasks with the Customer Community License
Update tasks with Customer Community licenses. Users can create, edit, and delete tasks that they own. They can also create tasks for other users and make updates on tasks that are shared with them.
Where: This change applies to Aura, LWR, and Visualforce sites accessed through Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions.
Who: This change applies to the Customer Community and Customer Community Login license.
How: Enable Edit Task on the Customer Community and Customer Community Login profiles to grant this access to users.
4. Enable Topics for Knowledge in Lightning Experience Setup
Topics organize knowledge articles and make them available for members in your Experience Cloud site. Now when enabling knowledge for your site, you can enable topics for knowledge and other objects conveniently in Lightning Experience Setup. This feature was previously available only in Salesforce Classic.
Where: This change applies to Lightning Experience in all editions.
5. Improve Your Site’s Performance with a Dedicated Certificate for Your CDN (Generally Available)
Adopt a single certificate content delivery network (CDN) to protect your brand and site’s security. When you purchase an Experience Cloud license, you get 10 single domain certificates for the CDN and 48 terabytes of traffic, an increase from 5 terabytes. The CDN manages the certificate for you, so you can set it and forget it.
Where: This change applies to Aura, LWR, and Visualforce sites accessed through Lightning Experience, Salesforce Classic, and Mobile in Enterprise, Performance, and Unlimited editions.
Who: This change applies to users who have purchased CMS or are using Customer Community, Customer Community Plus, Partner Community, and External Apps licenses.
How: When you configure your site’s domain, choose the single certificate domain option. Contact your account executive for additional branded certificates and to increase your traffic allowance.